Employees’ Job Ownership
Companies want to see all employees engaged and giving their best. This is the ideal situation to get each one’s job right. Sheila Viesca, TalkShop CEO, shares, “The company has its role in initiating a culture of job ownership among employees. Engaging the team is a matter of rallying support for goals. Everyone needs to be informed, with recognition in store. “
She shares these suggestions to create a sense of purpose and belonging across all levels in the organization:
1. Communicate goals clearly. Do this in writing and meet with your team to discuss and address concerns.
2. Correct in a positive, constructive way. If the matter is serious, talk in private with the erring team member.
3. Let each one know his role and contribution in the over-all scheme of the operations.
4. Let the work environment be a positive experience for all.
5. Walk the talk. Leaders are always being watched and listened to.
6. Keep your promises and win the trust of your employees.
7. Offer incentives by way of prizes, bonuses, tokens, and praise.
8. Reward employees who excel in their work.
9. Hire good people and listen to them. Value their suggestions and feedback.
“Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.”- Michael Bergdahl
As the leading ISO-certified training facility accredited with the Civil Service Commission, TalkShop is the preferred training provider of top corporations, government agencies, business associations, and international companies.
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